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Our Terms & Conditions Shape Your Account

When you open an account on pgsoft88, you're agreeing to a set of policies designed to protect your account security, keep your personal data safe, and outline how…

Account SecurityWithdrawal RulesData ProtectionSupport Access
pgsoft88 Our Terms & Conditions Shape Your Account
POLICY HELP CHANNELS

Reach Us About Terms or Account Rights

Live Chat Support Our support team answers questions about your account, your rights under our terms, and…
Email Support Write to [email protected] with your account email and any question about terms, data requests…
Account Settings Go to Profile > Privacy & Data to download your account information, update personal…
HOW WE PROTECT YOU

Data Handling, Security and Your Rights

Data Encryption

All deposits, withdrawals and personal details are encrypted end-to-end.

Cookie & Tracking Policy

We use session cookies to keep you logged in safely. Analytics cookies help us spot and prevent fraud.

Account Security Standards

Your password must be at least 12 characters and changed every 90 days. Two-factor authentication is optional but recommended.

Data Retention Schedule

Account data is kept for seven years after closure where required by law. Withdrawal records are retained for audit compliance.

How to Request Changes

Visit your Privacy & Data settings to download a copy of your information, request corrections, or start a data deletion…

Dispute & Escalation

If you disagree with how we handled your data or terms, contact support with details.

Frequently Asked Questions About Our Terms

No. Your account is personal and non-transferable. Sharing login details violates our terms and voids your account status. If we detect shared access, we'll freeze the account and any pending withdrawals until you verify your identity.

Go to Profile > Account Settings and select 'Request Account Closure'. Any balance in your wallet will be withdrawn to your registered payment method within 3–5 business days. Once closed, you can reopen after 30 days if you wish.

We retain all deposit and withdrawal records for seven years as required by financial regulation where local law permits. You can view your last 12 months of transactions in your Wallet History at any time.

Contact support immediately with details of the error and the date. We'll investigate within 48 hours. If a withdrawal was processed incorrectly, we'll reverse it and resubmit to your payment method. Disputes are logged and escalated if unresolved after 7 days.

We do not sell your personal information. We share data only with payment processors (DANA, OVO, GoPay, QRIS and bank partners) to complete your transactions, and with law enforcement where local law permits. All partners sign confidentiality agreements.

Inactive accounts (no login for 365 days) are flagged for security review. We may lock the account and ask you to verify your identity before allowing withdrawal. This protects you from unauthorized access. Your balance is never forfeited.